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    Payment & Security


    Get the most convenient shopping experience all day and all night here at Matcha Bitsy! For ease in transactions, you may conveniently and safely shop with us using your Paypal balance, or via credit card, debit card, MasterCard or VISA thru our secure and PCI-compliant payment gateways.

    Once your purchase is successful, you may expect to receive your purchase/s in the shipping address that you have provided us. However, should you encounter any issues in making your payments, please let us know immediately via



    We value the trust you give us and take it seriously, that’s why we assure you that your details are 100% safe and confidential, and your security is our priority. To avoid fraud in any form, all credit and debit cardholders are subject to validation, authorization and security checks by both the card issuer and us in every transaction.



    To make your shopping experience even more fun and exciting,  we do offer several discount codes from time to time. If you have a discount code, you may fill this in on the checkout page when you're ready to finalize your orders to enjoy its perks. Just type in your code and click "Apply". You should see an updated summary of your total cost with the discount applied.

    • Only one discount code is applicable per order transaction
    • Discount codes cannot be used for gift voucher orders
    • If you find your discount code not working, kindly let us know immediately at and we will get back to you soon.

    To get updates on discounts and promos, subscribe to our newsletter HERE.

    Customer Satisfaction

    Customer satisfaction is our number one priority, so if for any reason you are dissatisfied with the product you received, we will gladly refund your money.

    24/7 Customer Service

    If you have any questions, suggestions or complaints, you can contact us at any time. We usually answer your inquiry within 24 hours.

    Guaranteed secure payments

    You can pay with PayPal & credit card.